What is Microsoft Teams – Part 2

What is this Teams thing people keep talking about?

Welcome to Part Two of this series where we’ll walk you through the features of Teams including channels, tabs and chat.

Part Two of Three


You’ll start with a channel called General and you can create more channels that meet your needs at any time. Whether you choose to build channels by team, geography or department is completely up to you and only takes a few seconds.

Each channel has its own e-mail address, URL and tabs for specific content that those users can customize to fit their requirements for collaboration.


Once you are inside your channel, you can add tabs for the content you want to share with your team for this particular focus. Conversations let your people have ongoing discussions, like comments, add GIFs and emojis to keep things light-hearted. If you are the boss and want to stay on the “more professional side” there are options to disable the fun.

Wiki lets you capture your knowledge and wisdom from the participants. It has a format like OneNote so you can free form the notes in a place where you can always find them easily.

Files allows you to share documents, creating folders to keep things organized if necessary. Plug in cloud storage sources (SharePoint, DropBox, ShareFile, Box or Google Drive) to give you a variety of options.

Need to share the content in a web browser, you can get a link to pass along to the people that need it.

SharePoint Content Directly in Teams

Need content from your SharePoint site to be accessible in your Teams channel? Not a problem. Just click the “+” to add a tab, choose SharePoint, pick your target content and there it is in Teams.

Wait! There’s More!

You can give special content its own tab so it is easy to find those documents that you all update frequently. Documents set to a tab open in Office Online right inside Teams so you can edit it even when someone else is editing it and everyone gets their work done without interruption or complication. That’s easy.

In addition to the standard set of Office 365 apps, you can plug in tabs that include helpful YouTube or Stream videos, PDF documents, social media feed, poll or just a website that the people you work with need to keep an eye on during the workday.

There are more options than we can discuss here and Microsoft keeps adding choices right there in the Teams client.

Build your own Tab

If you can’t find what you need and want to develop your own, Microsoft has published the development guidance for Teams tabs. Your average web application can be adapted to Teams easily and Microsoft gives you the steps right here:


You get many more options in Teams chat than you saw in Skype which carries on the theme from the channels by giving you tabs to explore while you talk to someone. Maybe there is a file just the two of you need or you want to catch up on their posts to Team sites… just click Activity and you can see their posts for Teams you have in common.

Add content into the conversation, store it between you in Files, start a voice conversation or go straight to video for that one on one with a more personal touch.


You have completed part two of this series but have you have one more to go! Don’t forget that there is a part one in case you missed it.


In part one we introduced you to Teams and discussed the main elements of the application. We also helped you understand why you want to suggest it to your customers and how to position it as a solution in their environment.


In part three we’ll teach you how to talk to Bots and how meetings will change in Teams. We also have roadmap information just shared by the Teams product group.